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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
Your timer at the top of the screen should be counting down from 6 hrs, by now it should be around 5:30, meaning 5hrs and 30mins
Hope this helps 🍀
test
I am on level 10268 so have been doing this for long tine.
Normally when I pay using gold bars I get 6 hours play but this time I paid but did not get 6 hours.
seems to be a glitch
You'd need to contact customer support for this. We can't help you with this here in the community. Clearly something did go wrong with your purchase. So contact them from within the app (settings then the ? icon).