over charge

dclavette

i am constantly over charged. purchased 5,99. charged. 29,95. requested refund

Jeni123

I would contact king directly. Good that u keep track and check your purchases!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/448916/over-charge

Hello @dclavette🤗 Welcome to the King Community!

I am sorry to hear about the mishap with the purchase you made in your game🙃

** If you are playing the game on a computer - Facebook browser, please use this link to send your complaint —> https://soporto.king.com/contact

** If you are playing the App version on Windows 10/11 or on Mobile device, please follow below steps⬇️

• Click on the Pink Cogwheel (gear icon) located in the top right corner of game map screen;
• Click on the ? icon in Settings window;
• Go down to "My Purchases" and click on it;
• Look for the option that fits best with the issue and click on it;
• Follow the steps & suggestions provided there.

If you have any further questions, please reply by typing below🍫🍫