Why is my gold bars that I earned not being addedt being added

Question

Why is my gold bars earned not being added

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/449202/why-is-my-gold-bars-that-i-earned-not-being-addedt-being-added

Hello @Officegyrl🤗 A Warm Welcome to the King Community!

I am sorry to hear that you did not receive you reward in your game!  Is it from Episode Race or Candy Royale?

You will have to contact King Player Support team and complain about your missing reward.

** If you are playing on computer - Facebook browser, please use this link —>

https://soporto.king.com/contact

** If you are playing on a mobile device, please follow below steps⬇️

* Click on the Pink Cogwheel (Gear icon) located in the top right corner of the game map screen;
* Click on the ? icon in Settings window;
* Go down to "Events" and click on it;
* Select the event you are missing reward from, and click on it;
* Scroll down all the way and click on "Contact Us". You will see a form to fill out;
* Submit your complaint.

If you need further assistance, please type below🍫🍫