Purchases & Gold Bars

jdisc

can't purchase anything or use my gold bars. can't get into app store. everything else is working

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/449522/purchases-gold-bars

Hello @jdisc🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Which device are you using? Do you see an error message OR a constant spinning circle?

Please reply by typing below🍫🍫

jdisc

i play on my kindle and it is a constant spinning for 3 days now

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3055975#Comment_3055975

Thank you for replying back @jdisc!

What is the software version on your Kindle?

Can you check which version of the App you have right now? If any updates are available, please install them and see if helps.

If it did not, please post back and let me know 🍫🍫

jdisc

it's the latest version

jdisc

still cant figure out why it is in the constant spinning even tried to log out of facebook and then log back in and that didnt work also tried to uninstall app and then install it and ended up losing all my boosters and lives and it still was spinning

jdisc

can anyone help me on this