Welcome to the Candy Crush Saga Community
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Hello @PhyllMN🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue with your game!
Can you please explain what exactly is the issue? Are you not able to click on the Candy Crush icon to open the game OR are you seeing an error message?
If you are seeing an error message, can you please show me a screenshot?
Also, did you try to open the game on a different browser - Edge or Firefox, etc.,
To reply back, please type below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.