Level 7272 freezes

Gaynor65

now happened 7 times and I am wasting lives, I have done latest update, I had paid for some gold bars to pass level and they have been wasted, but have no got a refund for those, what else can I do, or how do I report the problem

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/450093/level-7272-freezes

Hello @Gaynor65 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

You have reported the issue by posting here in the Community 👍

Now, I need few details please!

1. Are you playing Candy Crush Saga?
2. If so, I need to know which device you are using?
3. Which version of the App you have right now?
4. At what point does your game freeze? Can you show me a screenshot?
   

To reply back, you can type below 🍫🍫