The Community in more languages
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Hello @behnam_td🤗 A Warm Welcome to the King Community!
Are you receiving the connection error OR "email & password do not match" message?
Your screenshot did not give me much information! Can you please provide more details as to when did this issue start?
Which device are you using?
Are you logged in with Facebook OR Kingdom account?
Please reply by typing below🍫🍫 -
Hello Dear @PummyRaj, good time, thank you for taking the time to answer. The problem started when I wanted to log in with a new phone that has an iOS operating system. But it kept showing the errors of the image I posted earlier. I logged out from the old device. And now I have access to the account neither on the new device nor on the old device. My account was not connected to my Facebook account and I was only logged in through Gmail. Thank you for your help. It took me years to reach the level of nearly 4,000. And now all my efforts are gone.
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Hello @behnam_td,
My sincere apologies for the delayed reply🙏 I did not receive the notification about your reply.Thank you very much for explaining the issue you are experiencing!
Since you are using an iOS device and logged in through King account, I am wondering you are also experiencing the glitch that others are experiencing.
Please check —> Here (click on the Green letters)!If that is the issue, we do not have any update on the fix yet!! I am hoping we will receive some information today!! I will get back to you as soon as I have any information!
Thank you for your patience & understanding🍫🍫
