not credited

jhonattan747

Because I deposit the amount and it doesn't go into the game, I've deposited several times and I don't enter

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/450371/not-credited

Hello @jhonattan747🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Please contact the King Player Support team through this link and send a complaint —> https://soporto.king.com/contact

If you are playing on a mobile device, you can send your complaint directly from your game⬇️

• Click on the Pink Cogwheel (Gear icon) located in the top right corner of the game map screen;
• Click on the ? icon in Settings window;
• Go down to "My Purchases" and click on it;
• Select the option that suits better with the issue and click on it;
• Follow the instructions provided there.

If you have further questions, please type below🍫🍫