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Unable to connect to candy crush via facebook.
desjoyjay123
Posts: 6
Level 2
in Support
Hi, i went thru all the solutions you have provided via this Q and A and still cannot resolve the problem. Been able to play candy crush on ipad for a long time until a few years ago when i get this msg "there was a connection error. Try again in a bit." Cannot sync the game and when played it will be from the beginning. All devices, Adroid phone and computer able to connect facebook. My wife ipad also faced the same problem. Internet connection is not the problem. IOS is 16.7.8
Answers
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Hello @desjoyjay123🤗 A Warm Welcome to the King Community!
The "Connection error" issue is not on your side, but the game itself! There are many other players that are experiencing the same issue.
King team has received the reports and are working on it. But, we do not know the ETA yet!
Please do not reinstall the game as it will not resolve the issue.
If you have any further questions, please type below🍫🍫 -
Oh!! I am sorry to hear that @desjoyjay123😕
You must be experiencing a different glitch, then!!
Please wait until the current glitches are resolved! Then, I can ask our Community In-charge and find out what you can do to fix the issues.Thank you for your patience & understanding 🙏
