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Edited by CM: You seem to be lost and in the wrong thread! Please keep it in topic

nanamisimp

*Edited by CM: You seem to be lost and in the wrong thread! Please keep it in topic - Our House Rules

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binb

thanks

okay thank u so much

https://community.king.com/en/candy-crush-saga/discussion/450821/my-rank-is-back-to-the-start

Hello and welcome to the community. We can only help you with advice here as we are all players like yourself. I would suggest you contact Player Support with this. Try this link:

https://soporto.king.com/contact

They will be quite busy as there are a lot of other players having similar issues. Also I don't think anyone at King works during the weekends, so you might have to wait until next week to get a reply beyond the automated message.