How can I prevent an update on my old iPad 2 as this update will stop the game

douna46

I need to stop the update that keeps appearing on my iPad 2 as when I click on it it won’t update as my iPad 2 is old. I was playing perfectly before this screen with the update appears. I uninstall the game and reinstall it but again this screen appears with the update and I can’t remove it. I need help with that please thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/450886/how-can-i-prevent-an-update-on-my-old-ipad-2-as-this-update-will-stop-the-game

Hello @douna46 A Warm Welcome to the King Community!

Unfortunately, it is not possible for you to stop the update! Because, as players, it is not in our hands🙃 I am thinking that King's system might have detected the devices that are still running on old software and want them to download the new versions!

If your iPad 2 has anything less than iOS 11, the King games are not supported there, and you won't receive new levels, new features etc., Please check this Help Article from our Community In-charge team —>

https://community.king.com/en/blog/discussion/426107/why-cant-i-play-on-ios-11-anymore

If you have any questions, please type below🍫🍫

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/450886/how-can-i-prevent-an-update-on-my-old-ipad-2-as-this-update-will-stop-the-game

Hello @douna46 A Warm Welcome to the King Community!

Unfortunately, it is not possible for you to stop the update! Because, as players, it is not in our hands🙃 I am thinking that King's system might have detected the devices that are still running on old software and want them to download the new versions!

If your iPad 2 has anything less than iOS 11, the King games are not supported there, and you won't receive new levels, new features etc., Please check this Help Article from our Community In-charge team —>

https://community.king.com/en/blog/discussion/426107/why-cant-i-play-on-ios-11-anymore

If you have any questions, please type below🍫🍫