I won a race just now but never received my 30 gold bars. Why is that?

Question

where are my 30 gold bars from the race I just won?

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/451158/i-won-a-race-just-now-but-never-received-my-30-gold-bars-why-is-that

Hello @jgiroux89🤗 A Warm Welcome to the King Community!

I am sorry to hear that you did not receive a reward you were supposed to!!  Was it an Episode Race that you won those Gold Bars?

For any missing reward issue, you will have to contact King Player Support team and send a complaint.

** If you are playing the game on a computer - Facebook browser, please use this link —>

https://soporto.king.com/contact

** If you are playing the App version on mobile device OR Windows 10/11 App, you can send your complaint directly from your game⬇️ by following below steps

* Click on the Pink Cogwheel (Gear icon) located in the top right corner of the game map screen;
* Click on ? icon in Settings window;
* Go down to "Events" and click on it;
* Select the event you did not receive reward from and click on it;
* Scroll down all the way & click on Contact Us;
* Fill the form and send your complaint.

If you have any questions, please type below 🍫🍫