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Is anyone having a issue with the chocolate box not allowing me to continue? The continue option is frozen and I have to back out of Cany Crush every time to continue playing.
Hi and Welcome to the King Community
Thank you for reporting , I will give feedback to the Game Team , in the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.
Hello @anyg4969 the Chocolate Box freezing has been an issue since October 2023 and even though King has fixed the issue it has reappeared as you can see from your issues.
I am afraid there is nothing that can be done to fix the issue and all you can do is contact King Player Support. To contact Support use the Help (big pink question mark) function of your game.
I tried what you suggested and it did not work.
Hi Welcome to the King Community
Did you check latest update your game and device software update?
Try following steps
1.Clear cache of your game and logout
2. Switch off your device atleast 2 mins
3. Switch on and login in
If don't work please mail player support area bottom of the page contact us mention your game I'd and problem details chocolate Box.
Have a great day 😊
Im not able to move foward because the continue button in the chocolate box is not working and I have to close Candy Crush to be able to play. Any insight?
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
