Can’t see minimized YouTube or listen Music when playing candy crush

mavisngai

From few days ago, when playing candy crush I can’t either listening music/radio or see minimized YouTube at iPhone 14. There is no problem before.

Ccallstars

did you purchase the youtube premium?

mavisngai

https://community.king.com/en/candy-crush-saga/discussion/comment/3076075#Comment_3076075

yes

Ccallstars

https://community.king.com/en/candy-crush-saga/discussion/comment/3076082#Comment_3076082

If you're purchased the youtube premium, here is some solution:

1. restart youtube or restart the phone
2. check to see if the youtube premium membership pack hasn't expired
3. log out then log in youtube premium again
4. check to see if the youtube premium is offered at your location
5. check if the background play setting mode has turned off
6. get the latest version of youtube
7. check the internet connection
8. check to make sure no other applications are playing audio
9. check your phone's notification settings
10. contact support and submit product feedback

some solutions I take from google support

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/452746/can-t-see-minimized-youtube-or-listen-music-when-playing-candy-crush

I have read one of the moderators here say that the CandyCrush app no longer allows you open other apps like YouTube at the same time. So I think this is not something that can be fixed?