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so many ads are locking up and causing loss of any chance.
Hello @mlipst🤗 Welcome back to the King Community!
I am sorry to hear about the issue you are experiencing with the Ads!
By any chance, were you able to see what that Ad is about (or brand name, etc.,)? Or does it appear as Black screen itself?
Which device are you using and when did the issue start?
There’s been a few complaints about this… Hopefully that problem ad gets removed from the rotation!
I am sick and tired of attempting to get extra moves at the end of a game by watching ads, but a blank screen pops up with a 30 second timer on it that is stuck. Everything locks up and I’m forced to restart the game, losing out on the attempt to finish that level. This happens about 5-10% of the time I try to open an ad. Very frustrating!
Hello @lcreola🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
I need a bit of clarification… are the Ads in your game freezing and hence, you are not able to collect the reward from those Ads?
Please reply by typing below🍫🍫
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
