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🏆 Candy Cup is Back! - More info HERE
🎉 Announcing the Winner of Candy Crush All Stars 2024 🎉 - More info HERE
🎧 New Candy Audio Challenge: Part 2 - Win Gold Bars & Badge - Join HERE
Cant purchase the gold
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Palautog28
Posts: 1 Newbie
in Discussions
Comments
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Hi Welcome to the King Community
Check app update - Log out game - Restart Device - Open game and Log in. If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic. Thank you
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Hello @Palautog28🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you tell me which device you are using to purchase the gold bars? Are you seeing any error message while trying to purchase? Can you show me a screenshot of that error message?
To reply back, you can type below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
