gold bars

Rhoda1178

I can't use my gold bars or purchase any. I was told to sign out and go back in but I'm not sure how to do that on my lap top.

Thank you

Palash_Sarma

https://community.king.com/en/candy-crush-saga/discussion/452973/gold-bars

Hi Welcome to the King Community

Make sure that your game app is updated to latest version.

Check if you have latest system updates on your device.Try different connection wifi or mobile data . Logout game, Restart device login back into your account.If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic. Thank You Have a wonderful day.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/452973/gold-bars

Hello @Rhoda1178🤗 A Warm Welcome to the King Community!

Are you playing the game on Browser version OR the App version through Windows 10/11?

Please reply back by typing below🍫🍫

Rhoda1178

I believe the browers version

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3078082#Comment_3078082

Thank you for replying back @Rhoda1178🤗

Can you show me a screenshot of that pop-up message that asked you to sign-out?

To post the screenshot, click on the 2nd icon located in the bottom left corner of the comment box🍫🍫

Rhoda1178

Hello

I'm not sure what version I use, what ever it is through face book. I play on my lap top. I don't have that message any more.

Thank you