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I lost a streak from this in a Candy Royale. I started the match, and right away it said there were no possible switches and failed me when I hadn't even used one turn.
That’s definitely frustrating, especially when you're on a hot streak. Sometimes a level can start with no possible switches, which shouldn't happen.
Could you please let us know if this issue persists in other rounds or if it was just a one-time occurrence?
This information will help us investigate further. In the meantime, try restarting the game to see if it resolves the issue.
No worries! If it helps, I have a bit more context: I had 3 different boosters active: color bomb, wrapped/striped candy, and coconut wheel.
Thank you :)
Hello @Nebulore🤗 A Warm Welcome to the King Community!
I am so sorry to hear that you lost your level and with that, you lost your win-streak as well as Candy Royale Race. Unfortunately, there is nothing you can do now, as the win-streak cannot be restored manually!!
But, I will report level # 686 to our Community In-charge to add to the "Oops" levels list!
If you are experiencing difficulty to beat this level, please let us know by typing below🍫🍫
Hi Welcome to the Community
Please check your latest update game and device software update
Please mail player support area bottom of the page contact us mention your game and level details
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…