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I lost a streak from this in a Candy Royale. I started the match, and right away it said there were no possible switches and failed me when I hadn't even used one turn.
That’s definitely frustrating, especially when you're on a hot streak. Sometimes a level can start with no possible switches, which shouldn't happen.
Could you please let us know if this issue persists in other rounds or if it was just a one-time occurrence?
This information will help us investigate further. In the meantime, try restarting the game to see if it resolves the issue.
No worries! If it helps, I have a bit more context: I had 3 different boosters active: color bomb, wrapped/striped candy, and coconut wheel.
Thank you :)
Hello @Nebulore🤗 A Warm Welcome to the King Community!
I am so sorry to hear that you lost your level and with that, you lost your win-streak as well as Candy Royale Race. Unfortunately, there is nothing you can do now, as the win-streak cannot be restored manually!!
But, I will report level # 686 to our Community In-charge to add to the "Oops" levels list!
If you are experiencing difficulty to beat this level, please let us know by typing below🍫🍫
Hi Welcome to the Community
Please check your latest update game and device software update
Please mail player support area bottom of the page contact us mention your game and level details
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Hello. Everyday the last week I have been getting the option to start the Candy Royale but when I hit play it gives me a screen saying "event not available" This has never happened on my other accounts. Is there a way to fix it?
On my phone I’m on level 14,148 on my iPad I’m on 1,266. Please help me to get the game synced between devices
Why the make it level more hard to pass . After big update on the game use more 30 life just to beat single level sometime more the 30
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
how do i get my level from facebook to a new device?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
