Episode rece

Question

Episode race issue. Gold not received after completing 15 level. Please resolve this issue. Another problem with weekly contest.

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3080913#Comment_3080913

Hello @Biswajit9641🤗 A Warm Welcome to the King Community!

Is the issue with Episode Race resolved in your game?

What is happening with "Weekly Contest" in your game?  The more details you provide, the better assistance we can be🍫🍫

Biswajit9641 · Answer

Ads not available in my game

kiara_wael · Answer

Hi and Welcome to the King Community

Sometimes the rewards from the Episode Races can take a little detour before reaching your game account.

Here's what you can do:

* Make sure your game is connected to the internet. Sometimes, a quick connection check does the trick!
* If you've already tried closing and reopening the game, the next step is to reach out to our support team. You can contact them directly through the game's settings menu. Tap on the 'Settings' gear icon, then select 'Help Center' and 'Contact Us.'

When reaching out, it would be super helpful to include:

* Your game ID or the email address associated with your game account.
* The date and approximate time you finished the races.
* A mention that you were expecting your gold bars for finishing first in two Episode Races.

Our team will leap into action and investigating what happened