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Hi @Tammynate you need to play levels to activate it, they can be old levels, have you done that? If you can find a hard level that's fairly easy to pass that will give you 3 points, any normal level is 1 point. You need a lot to reach the top tier. If you've already done all of that, I'm afraid I don't know the answer. Please let me know one way or the other 😉