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Hi Colleen @Colleen12🙋♀️
King Player Support team will not be able to see the comments you post here, as this Community is just the forum and everybody that help out here are players (except for Community Managers).
With regards to your complaints to the King Customer Care - you will have to send a reply to those automated emails and provide extended details along with screenshots (if you have any). Then, a real agent will be contacting you within 72 hours (depending on how busy they are)!
And, all automated emails contain that same information - troubleshooting steps; to join the Community and ask your fellow players. If we do not send a reply, they might think that our issue has been resolved! Hence, if they do not hear back from us, they will send a "feedback" email! If you have already received a feedback email, please feel free to send a reply through that feedback email itself.
Heads-up! Since your post is not related to the opening post, it will be moved to a separate thread.
King Customer Care - I have submitted three online requests for assistance since last Friday. The initial one was to link my new account, and I was directed by the Community to reach out to King Customer Care. However, I have only received a series of automated emails redirecting me back to the King Community. Is this the new standard procedure for Candy Crush inquiries? Are all requests now being directed to the Community? It may be that they are overwhelmed with requests, but it is peculiar not to have received any response in a week. Thanks😊
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I can't pass level 9470 please help me
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Level 18501 seems to be impossible without buying boosters. Please help!!!
