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Hi Colleen @Colleen12🙋♀️
King Player Support team will not be able to see the comments you post here, as this Community is just the forum and everybody that help out here are players (except for Community Managers).
With regards to your complaints to the King Customer Care - you will have to send a reply to those automated emails and provide extended details along with screenshots (if you have any). Then, a real agent will be contacting you within 72 hours (depending on how busy they are)!
And, all automated emails contain that same information - troubleshooting steps; to join the Community and ask your fellow players. If we do not send a reply, they might think that our issue has been resolved! Hence, if they do not hear back from us, they will send a "feedback" email! If you have already received a feedback email, please feel free to send a reply through that feedback email itself.
Heads-up! Since your post is not related to the opening post, it will be moved to a separate thread.
King Customer Care - I have submitted three online requests for assistance since last Friday. The initial one was to link my new account, and I was directed by the Community to reach out to King Customer Care. However, I have only received a series of automated emails redirecting me back to the King Community. Is this the new standard procedure for Candy Crush inquiries? Are all requests now being directed to the Community? It may be that they are overwhelmed with requests, but it is peculiar not to have received any response in a week. Thanks😊
Attention all Candy Crushers - in celebration of Candy Crush Saga reaching the 21,000 level milestone - for this contest you must replay your most recent milestone and win it with 3 stars (gold or sugar - it doesn't matter) 👉RULES: Post a screenshot of your game map, showing your avatar and where you currently are in CCS.…
Hello Candy Crushers! ❄️ Just in time for the holiday season - Candy Crush Saga has once again reached another amazing milestone! This time it is Level 21,000!🎉 For those players who have reached this magnificent milestone, please post below a screenshot of your game map, showing your avatar and that you have reached (or…
Win a year’s supply of Gold Bars Get ready to end the year with a bang. Winter Cup is back and it is bigger than ever. This is the main tournament of the season and the prize is one players wait for all year. The top champions in the Final will win 100 Gold Bars every month in 2026. That is a whole year of Gold Bars.…
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
(edit October 2025) If you are a long standing player of Candy Crush like me and find that you have hit a wall with level after level impossible to pass, then that is probably because you have hit a wall deliberately put in the game to make long standing players spend all their saved up gold bars and boosters. The worst…
I've spent 100+ attempts to get through currant legendary level, using all tokens available except bars during 2 days. I'm I the only one thinking this is getting ridiculous? I understand money keeps this game going, but I've never before had to pay my way out of a level …
Why don't I get any trains anymore on level 18724? Without any goldbars or trains with confetti it is impossible to pass this level.
Some of you may have already spotted this, but we wanted to share it here too 💛 Last week, we had the chance to spotlight Denize the Dragon on our official Candy Crush Facebook page, featuring fan art created by one of our own community members @snakegore999 🤗 It’s been amazing to see how much love, creativity, and…
كيف احصل علي ٣ مصاصات تساعدني كي اعبر مستوى 18230
