Connection error when asking for a live from certain friends.

Question

I play CC on an IPod and on Laptop. When I ask for a live from 1 facebook friend I get the message: Connection Error. Restart or try again later, Don't re-install the game.

This is both on IPod an Laptop.

With other friends I don't get that message. What can I do to ask lives form that player?

I already removed that player and added as friend.

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3081231#Comment_3081231

Hi @ABC6666🤗 So sorry for missing your reply!

Let me check with our Community In-charge and get back to you.

ABC6666 · Answer

Hi PummyRan,

Im am playing on: https://apps.facebook.com/candycrush/?fb_source=appcenter

In the friendslist the picture of that friend is gray, and other friends show their profile picture:

En this is the message when I select the top one and press: ask for lives:

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/453334/connection-error-when-asking-for-a-live-from-certain-friends

Hello @ABC6666🤗 A Warm Welcome to the King Community!

I am sorry to hear about the weird issue you are experiencing🤔

On your laptop, are you playing on Facebook Browser OR the App version on Windows 10/11?

Can you please post a screenshot of that error message, so that I can show that to our Community In-charge and see if they have any tips for you?