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Can't get anything from the play store no bonus at all

Countyus83
Countyus83 Posts: 2

Level 1

edited June 2024 in Off-Topic

Can't get anything from the play store

Comments

  • Countyus83
    Countyus83 Posts: 2

    Level 1

    Help with your play store bonus

  • kiara_wael
    kiara_wael Posts: 157,651

    Hi and Welcome to the King Community

    Which device are you play ? in the meantime place check this info

    1. Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data.
    2. Update the Game: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates.
    3. Clear Cache: If you’re using an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, you might need to offload the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.
    4. Log Out and Log Back In: Try logging out of your King or Facebook account in the game, then log back in.
    5. Restart Your Device: A simple restart can sometimes fix connectivity issues

  • PummyRaj
    PummyRaj Posts: 44,461

    Hello @Countyus83🤗 A Warm Welcome to the King Community!

    Because you are experiencing the issue with the Play Store, but not in actual Candy Crush Saga game, it will be better to contact the Google Support team and seek their assistance.

    Please check out this (Green lettered) link I found —> Google Play support.


    If you have any game related questions, please post back by typing below🍫🍫

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