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Why can't you redeem the gold bars anymore?

Gold bars won't redeem

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https://community.king.com/en/candy-crush-saga/discussion/comment/3081808#Comment_3081808

Hello Jake @Jake93🤗 Hearty Welcome back to the King Community!

Can you please provide more details about the issue, starting with ⬇️

the device you are using;
why are you not able to use your Gold Bars;
Do you see an error message;
which device you are using.

Hope to talk to you soon🍫🍫

https://community.king.com/en/candy-crush-saga/discussion/comment/3081534#Comment_3081534

Thank you for replying back @vlbook🤗

Is it Android Tablet OR Kindle Fire?

And, I need to know the event name from which, you could not collect the Gold Bars from?

I can't either

can’t crush on my tablet

https://community.king.com/en/candy-crush-saga/discussion/453505/why-cant-you-redeem-the-gold-bars-anymore

Hello @vlbook 🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are having an issue in your game!

But, can you please provide more details beginning with -

which game are you playing;
which device are you using;
In which event, you couldn’t claim the Gold bars from.”

To reply back, you can simply type below 🍫🍫

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