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Trying to link my candy crush to new phone
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Hello @amandalovelee🤗 A Warm Welcome to the King Community!
Congratulations for getting a new phone!
All you need to do is install the game on your new phone and log in with the same account details you have used on your old phone. That's it!! All your Gold Bars & level progress will be transferred on to your new phone.
But, please be aware that your boosters & stored lives will not be transferred as they are not saved to King Servers, but to the local memory of the device you use.
If you still have your old phone with you, you can still play the game and use up all those boosters to win hard levels!
If you have further questions, please type below🍫🍫
R Maybe because the account is not connected to the old phone