ISSUE WITH FRIENDS RECEIVING LIVES

Alienscar

Me too @NippiCak With you not receiving lives from me, even though I accept your life request and I send them from the Player Card, it makes all the complaints from people that claim they aren't receiving lives even though they send them make sense.

Is it a glitch @PummyRaj @QueenB or is King doing this deliberately as a test?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3088513#Comment_3088513

Thanks for the tag 😉

There could be a delay with the server making causing this issue but then again, changes are constantly being made to the game itself and its rewards to help keep our players engaged and enjoying new sweet adventures.
Currently, the new system allows you to store 200 lives in your mailbox, and accept 20 lives a day. may I ask if you are all getting less then the 20 lives?

I will be happy to pass on this feedback but I will need a few Game ID's for the studio to have a look at 🧐

NippiCak

https://community.king.com/en/candy-crush-saga/discussion/comment/3088667#Comment_3088667

Hello @QueenB!

My friends have not been receiving lives from me for weeks at this point, I'd like to think if it were a delay some may still get through?

I have currently under 200 lives in my mailbox and I'm not accepting more than 20 a day.

My User ID is 1175066870, one of my friends that are not receiving my lives has the user ID 7723325793.

Thank you so much for your help with this!

Nik

Alienscar

Currently, the new system allows you to store 200 lives in your mailbox, and accept 20 lives a day. may I ask if you are all getting less then the 20 lives?

I think most of us here know how the inbox works @QueenB but what you write is a bit confusing.

We can store 200 lives and use 20 of our saved/received lives a day is simple enough. You asking if we are getting less than 20 a day doesn't really make sense. The number of lives you receive has no impact on being able to use 20 a day. The only thing that impacts the 20 a day is how many lives you have saved.

The issue here is people not receiving any life requests and not receiving any lives from some of their friends This is highly unlikely to be a server issue as issues with King's server should affect every user and not a select number of people.

@PummyRaj knows about the issue as they DMd me and Christinewupp about the issue.

GloriaHubick

https://community.king.com/en/candy-crush-saga/discussion/comment/3088007#Comment_3088007

I have the same problem

NippiCak

https://community.king.com/en/candy-crush-saga/discussion/comment/3088679#Comment_3088679

Morning @QueenB,

I feel I should clarify that the issue I've reported is that my friends are not receiving lives I'm sending. I'm still receiving lives from those friends.

I did not have an issue with me receiving lives until I've added @Alienscar to my friends as a test. (I'm still receiving lives from the aforementioned other friends)

Thank you again for trying to look into this for us!

Nik