I can't connect to the store and therefore can't use my gold bars WHY?

donnahart

I can't log in WHY?

I can't use my gold bars ?

What's wrong with the app?

kiara_wael

Hi and Welcome to the King Community

Which device are you play ?

donnahart

I'm on my Samsung phone

donnahart

I'm on level 2512 I can play but can't use my gold bars or go to next level

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3083229#Comment_3083229

https://community.king.com/en/candy-crush-saga/discussion/comment/3083231#Comment_3083231

Hello @donnahart🤗 A Warm Welcome to the King Community!

Thank you for informing that you are using a Samsung phone.

Which version of Candy Crush Saga app do you have right now? Also, what is the software version on your Samsung phone?

When you try to use Gold Bars, do you see any error message OR constantly spinning circle? If so, can you show me a screenshot of that error message?

To post the screenshot, tap on 2nd icon located in the bottom left corner of the comment box🍫🍫

Gudani

Facing the same problem on my huawei y61 nothing works beside playing the game