Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Game freezing

Level 6249 legendary. 43 game steak. Candy royale 19 out of 24. 10/100 people left.

Game froze" contacting app store" after. Last move. No option to buy more turns or no extra lives option. Circle just kept going around for half hour. I guess more of a complaint but when it does tgat what do you do? It makes you re do the level and you lose everything you earned. Needs to get fixed.

Screenshot_20240611_162434_Candy Crush Saga.jpg

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3087909#Comment_3087909

I understand @N_R

Unfortunately, as players, there is nothing we can do and even Player Support team cannot do anything as it will be diagnosed as "device glitch"😕

Please try the steps & tips in this (Green lettered) link —> Store Connection Issue on Android, so that you won't experience this glitch again🤞

N_R

I definitely would have won the level with 3 more turns or even to buy more turns with 10 gold.

N_R

It has happened once before but only froze for a few minutes. This time it just stayed frozen then when it cleared just went t the bounced out of the challenge but I wasn't even finished yet.

I'm on my samsung phone.

I'll try mobile data if it happens again.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/454502/game-freezing

Hello @N_R🤗 A Warm Welcome to the King Community!

I am sorry to hear about the glitch in your game! Does this happen all the time OR is this the first time that you have experienced this connection issue?

Which device are you using to play the game?

If you are on a phone, try to switch from Wi-Fi to Mobile Data and see if it works! But, I am not sure if that trick works while you are in middle of a level!!

To reply back, please type below🍫🍫

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Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/454502/game-freezing

Hello @N_R🤗 A Warm Welcome to the King Community!

I am sorry to hear about the glitch in your game! Does this happen all the time OR is this the first time that you have experienced this connection issue?

Which device are you using to play the game?

If you are on a phone, try to switch from Wi-Fi to Mobile Data and see if it works! But, I am not sure if that trick works while you are in middle of a level!!

To reply back, please type below🍫🍫

N_R

It has happened once before but only froze for a few minutes. This time it just stayed frozen then when it cleared just went t the bounced out of the challenge but I wasn't even finished yet.

I'm on my samsung phone.

I'll try mobile data if it happens again.

N_R

I definitely would have won the level with 3 more turns or even to buy more turns with 10 gold.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3087909#Comment_3087909

I understand @N_R

Unfortunately, as players, there is nothing we can do and even Player Support team cannot do anything as it will be diagnosed as "device glitch"😕

Please try the steps & tips in this (Green lettered) link —> Store Connection Issue on Android, so that you won't experience this glitch again🤞

5909484859
5909484859
Problem
why have I lost all my inventory totals on Candy Crush Saga?
Niveau 8061 impossible.
Bloqué au niveau 8061 depuis plusieurs semaines. Merci pour votre aide. Sinon désinstalation du jeu car très frustrant.
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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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