Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
can't connect to store
Unable to connect to the app store when they gave me a special candy for 30 minutes & did not get it. This is now on 2 devices I
Am playing on. Not playing anymore till you fix it cause can no longer compete in competitions or get my special rewards when I earned them fix it please
Tried all the trouble shooting & I also can not connect to use my good or rewards to conitue
I've tried all the troubleshooting steps and still not connecting to the store. Lost my place in a match so lost out on possibly winning.
That doesn't help any of us. This is a King issue. KING needs to fix this asap. Not 2 days from now but 2 hours ago. This company is shameful and so are their schemes.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
For more Info
Here
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
New here? Sign in or create an account to join the fun.
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
Why am I not allowed to make my purchase it has had me change my Google account password twice I don't know of any Candy crush password I changed it to* and it will not accept it I want to make a purchase $4.99 is that okay *Edited by CM:⛔️ That’s too much personal information - Our House Rules
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Why is not showing the Candy Crush unwrapped for me? This is my ID 1541558145 and i am from brazil. Help pls
Hi all, i haven't been getting any new levels in about 2 months. I am stuck on 20,525 with no new levels while my friend is almost at 20,800. I followed all of the tips in the FAQ. Is this normal? When can I expect new levels? Thanks.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…