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Level 3
Hello. I believe that the server has broken down. Please contact your google playstore or Apple to try to get a refund as you did not receive what you purchased. If you have no luck there, then once the server is fixed contact King player support via the app to complain. But you will have to wait until they have fixed the connection and there will be a lot of complaints like yours, so I'd suggest you try to get a refund. It is explained here how to do this, depending on which platform you use:.