Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I payed thi evening 39,95 euro. After 1 hour I cannot play Candy Crush. Message you don't have a connection! But I am here including my always working connection. So no playing and a loss of 39,95 euro!
Please solve the problem!
Gerda
Sign in or create an account to join the fun.
Hello. I believe that the server has broken down. Please contact your google playstore or Apple to try to get a refund as you did not receive what you purchased. If you have no luck there, then once the server is fixed contact King player support via the app to complain. But you will have to wait until they have fixed the connection and there will be a lot of complaints like yours, so I'd suggest you try to get a refund. It is explained here how to do this, depending on which platform you use:.