Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Why am I being double charged for all my purchases
Answers
-
Hello @pookierock🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game and you cannot get through to Apple!!
Please send a complaint through your game by following below steps⬇️
- Click on the Pink Cogwheel (Gear icon) located in the top right corner of the game map screen;
- Click on the ? icon in Settings window;
- Go down to "My Purchases";
- Scroll down to the option — "I think I have been charged twice/I don't recognize a purchase on Apple" ;
- Follow the steps & instructions provided there.
Hope the issue will be resolved soon and you will receive your money back🤞
