No connection

Thoniatony

My game doesn't connect to the Internet anymore, anyone know why?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/455554/no-connection

Hi Thoniatony,

Sorry to hear you're having trouble connecting your game to the Internet. Here are a few steps you can try to resolve the issue:

1. Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if it helps.
2. Restart Your Device: Sometimes a simple restart can fix connectivity issues.
3. Update the Game: Ensure your game is updated to the latest version. Check the App Store or Google Play Store for any updates.
4. Clear Cache (Android): If you're using an Android device, clearing the cache can help.
   • Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
5. Reinstall the Game: If none of the above steps work, try uninstalling and reinstalling the game. Don’t worry, your progress is saved if you're connected to your King account or Facebook.

Hope this helps 🙂