Ouro

CrisAlmeida83

Eu já fiz 3 compras e não recebi meus ouros

Duas. De 1,99

1 de 54,99

QueenB

https://community.king.com/en/candy-crush-saga/discussion/455557/ouro

Hi CrisAlmeida83,

I’m sorry to hear that you haven’t received your gold after making your purchases. Let's try to get this sorted out for you.

1. Check Your Purchase History:
   • Make sure the transactions went through by checking your purchase history on Google Play or the App Store.
2. Restart the Game:
   • Sometimes, restarting the game can help refresh your purchase status.
3. Contact Player Support:
   • If you still haven’t received your gold, please contact the Player Support team. Here’s how:
     1. Open the game app and go to the settings menu (gear icon).
     2. Tap on the "Help Center" or "Customer Care".
     3. Select the "Contact Us" option and provide details of your issue, including your purchase receipts.

The support team will be able to look into your account and resolve the issue.

Thank you for your patience, and I hope this gets resolved quickly 🙏