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Hello @maxbrown๐ค A Warm Welcome to the King Community!
I am sorry to hear about the issue with the Ads in your game! Is it same Ad that has been freezing or various Ads?
If it is one particular Ad, then it is definitely an issue in the game itself! You will have to contact King Player Support team to report the Ad. Please follow below stepsโฌ๏ธ
If you need further assistance with anything else, please type below๐ซ๐ซ