Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
unable to purchase or get extra moves, what should I do?
Answers
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Hi and welcome to the King Community
Thank you for reporting . in the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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Hello @Ashenafi1234🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Are you trying to using your Gold Bars or through credit card/gift card?
Which device are you using to play the game? When you try to purchase the boosters or moves, do you see any error message?
Please reply by typing below🍫🍫
