Level disappeared

ksm54 · June 20

I was climbing a ladder with 25 levels. When I quit I was working on level 23 of 25. Level 25 was for 250 bars. It said there was 21 hours remaining. I came back 4 hours later and the challenge is gone. What is going on? I feel like I was cheated!!

QueenB · June 20

https://community.king.com/en/candy-crush-saga/discussion/456104/level-disappeared

Hi ksm54,

Sorry to hear about the challenge disappearing on you! Can you please confirm if this was the Top Climb feature? Also, could you let us know the version of the game app you have installed?

We’ve already flagged this issue to the team, and they are looking into it. Unfortunately, there’s no way to get you back to the feature, but please make sure you have a strong internet connection to avoid this happening again.

Thank you for your understanding, and we appreciate your patience while we work on this 🙏

kiara_wael · June 20

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this to the game team in the meantime please force close the Apps and Log in again

Level disappeared

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