Facebook account lost and need to save my progress to another account!

farhanjavedjatt

Hi there,

I hope everyone is doing well. Recently, when there was a bug 2 months back on facebook which logged everyone out, my mother's account was also logged out. Unfortunately, she does not remember the facebook password and had never added anything like a recovery email or something as she isn't that tech savvy. Due to this, her facebook account is lost at least for the foreseeable future.

She plays Candy Crush a lot and has completed over 4000+ levels on it and I (her son) have created her a new facebook account and want to save the progress over to that account so that the Candy Crush progress isn't lost.

Any help will be deeply appreciated!

Thanks!

kiara_wael

Hi and Welcome to the King Community

After create a new Facebook account and connect the game. Next step 👇️

Please email Player Support so they can restore the levels manually on your new account.

You can also email them from here:

https://soporto.king.com/contact