Conexão com a loja

Question

Porque não consigo acessar minha loja. Há uma semana sem conexão

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/456578/conexao-com-a-loja

Hello @rctargino🤗 A Warm Welcome to the King Community!

Did you try the steps provided above and check if that resolves the issue?

If you have any questions or need further assistance, please type below to let me know🍫🍫

kiara_wael · Answer

Hi and Welcome to the King Community Thank you for reporting.in the meantime please check * Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data. * Update the Game: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates. * Clear Cache: If you’re using an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, you might need to offload the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store. * Log Out and Log Back In: Try logging out of your King or Facebook account in the game, then log back in. * Restart Your Device: A simple restart can sometimes fix connectivity issues