All my saved progress lost

Piddy51

I created a candy crush account in order to save my progress, deleted, reinstalled app and all was good.

Was approximately on level 5240’s, had a ton of boosters quite a few of which in the mid to high hundreds.

Logged back in just now and although I still have my 3811 Gold Bars my game has reset to level 11 and all boosters disappeared.

NOT HAPPY TO SAY THE LEAST !!

My owl badge/photo even says 5000 on it 🤔

This isn’t on. How do I regain my progress and boosters etc??

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/457123/all-my-saved-progress-lost

Hello @Piddy51🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Thank you for posting a screenshot of your game map. Can you please replay level # 11 and win it! Do not click on Skip but, let the game run it's course and wait till Tiffi comes up with scoreboard.

Then, come back to the map screen and see if the Stars are back on all the levels?

Please let me know how it goes. You can reply by typing below🍫🍫

Piddy51

https://community.king.com/en/candy-crush-saga/discussion/comment/3101817#Comment_3101817

played level 11 won it let it run its course didn’t do anything so I logged out and logged back in and now it’s put me on level 21, still no boosters back and still showing me how to add friends 🤔

Piddy51

done the same again since and itput me on level 36 played it let it run its course and it’s now on level 37.

When I log back in it’s also not showing me my name that people will see online as king1094 whereas this also disappeared for a period.

Whats going on with my game, how do we get my progress back???

Piddy51

as per above

Piddy51

@PummyRaj

Can I get some answers please, I did what you asked and replied to you and I’ve heard nothing???