Candy crush is gray and frozen on my iPad . It’s fine on my phone.

lynjroman

It loads but then when it goes to the map it’s gray and frozen.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/457240/candy-crush-is-gray-and-frozen-on-my-ipad-it-s-fine-on-my-phone

Hello @lynjroman🤗 A Warm Welcome to the King Community!

Unfortunately, your iPad is stuck on an "unknown" glitch, which will be corrected by itself and there is nothing you can do! And, neither the game team!

We have reported this glitch as we had few complaints! And strangely, it will be cleared on it's own within a week time (that was the max)!!

I would request you to please be patient and do not reinstall your game as it does not resolve the issue. Please continue playing on your phone only till the game on iPad gets better.

Apologies for not being much of a help!

Thank you for your patience & understanding🙏