My game crashed

beejay7071

not able to open or play game.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/457279/my-game-crashed

Hello @beejay7071🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Are you playing Candy Crush Saga? If so, can you please tell me which device you are using?

Please reply by typing below🍫🍫

beejay7071

I am using an iPad. Been playing for a few years. Game will not open

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3102691#Comment_3102691

Thank you for replying back @beejay7071!

Are you not able to click on the App to even open it OR you are able to click but, the game does not open and crashes?

If it is either of these issues, can you please check which version of the game App do you have right now? And, if there is any latest version available, please install that.

Also, please check if your iPad software needs any updates! These 2 can cause the game to crash🙃

beejay7071

all my iPad updates are valid. If I click on app. I get only a black screen with a small white line as though it is going to open. No display.

I also play Candy Crush Soda. No problem there.

beejay7071

IT IS WORKING!!!

Hurray! Thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3102699#Comment_3102699

Great!!🤩

Enjoy your game & happy crushing🍫🍫