Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
App Store
MissNancy76
Posts: 2
Level 1
in Support
why can I not connect to the App Store?
0
Answers
-
Hi and Welcome to the King Community
Thank you for reporting.in the meantime please check
Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data.Update the Game: Ensure you have the latest version of the game installed. Check the App Store or Google Play Store for updates.Clear Cache: If you’re using an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, you might need to offload the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.Log Out and Log Back In: Try logging out of your King or Facebook account in the game, then log back in.Restart Your Device: A simple restart can sometimes fix connectivity issues
0 -
None of that helps.
0 -
Hello @MissNancy76🤗 A Warm Welcome to the King Community!
I am sorry to hear that you the regular troubleshooting steps did not help with the issue!
Can you please tell me which device are you using?
0
