Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi namkhian,
Thanks for sharing your Game ID! Can you please let us know when was the last time you received your 100 Gold Bars reward? This will help us look into the issue more accurately.
Thanks for your patience! 😊
Probably some time in mid June, can't remember exactly
Missing September Winter Cup gold bars. Id 3477456928
I remember that you reported the same trouble last year @cookiemae , because your comments then were the reason I decided not to bother competing in the Winter Cup. So it's happening again this year and I'm glad I didn't bother trying to win the event! So much hassle…. It's not the first month this is happening.
@QueenB Just received my 100 gold bars today for September however still no news for the past two months
Hi BreJack,
Thanks for letting me know and I will get Player Support to look into it and send you what's' missing 😉
Keep an eye on the game 😊
Lovely, thanks for letting me know and I will ping Player Support again and see what they can do with the missing gold bars from the past two months 😉