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No 100 gold bars yet.

cookiemae

cookiemae Posts: 966 Level 3

July 3 edited July 3 in Discussions

@QueenB I have not received my gold bars from the winter cup yet. It normally would come on the 1st of the month as promised. Could you check on the issue or do we need to start sending our Player id again. Thanks

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QueenB Posts: 14,893 Community Manager

July 4
https://community.king.com/en/candy-crush-saga/discussion/458255/no-100-gold-bars-yet

Hi cookiemae,
Thank you for reaching out. I apologize for the delay in receiving your gold bars from the Winter Cup. I'll make sure to check on this issue and ensure you receive your gold bars 😉
Thank you for your patience and understanding. If you need any further assistance, please let me know.
Best,
QueenB 🍬✨
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cookiemae Posts: 966 Level 3

July 5
https://community.king.com/en/candy-crush-saga/discussion/comment/3107806#Comment_3107806

@QueenB Thank you. Let me know if you need id's again.
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Queen373 Posts: 63 Level 2

July 5
https://community.king.com/en/candy-crush-saga/discussion/458255/no-100-gold-bars-yet

I too have not received the 100 gold bars as promised
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cookiemae Posts: 966 Level 3

July 10 edited July 10
...
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namkhian Posts: 7 Level 2

August 2
I haven't received too
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Alienscar Posts: 16,068 Legend

August 2
Hello @QueenB here is another Winter Cup winner that hasn't received their gold bars.
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QueenB Posts: 14,893 Community Manager

August 2
https://community.king.com/en/candy-crush-saga/discussion/comment/3108839#Comment_3108839

Hi fellow Queen 🤗
I wanted to check if you did get your Gold Bars for July at the end? I seemed to have missed your comment 😔
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QueenB Posts: 14,893 Community Manager

August 2
https://community.king.com/en/candy-crush-saga/discussion/comment/3130077#Comment_3130077

Hi and sorry to hear you're also missing your rewards.
Can you please get back to us with your Game ID so we can confirm? Find your Game ID here
Thanks 😉
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namkhian Posts: 7 Level 2

August 28
Here is my ID 1012 4975 838
I play on my mobile
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namkhian Posts: 7 Level 2

August 28
Nothing for August as well
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