Logging in with Facebook

suzanneskinner

I have been playing for years using my Facebook acccount, but it is now telling me the email and password combination don't match. I can't seem to update it and it continues to bring me to my Facebook login page automatically and I can't update to manually type in the name and password. I have tried everything and nothing works. I am able to log in and play on the desktop, just not on my phone. Any help??? Thank you

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

suzanneskinner

Thank you. I did send a message to the Player Support!

rubibhatt

i am facing the exact same problem. Due to this i am not able to play game because its starting from level 1. Been playing the game since 2013 and on level 15783..this is quite frustrating.

suzanneskinner

How do I get Candy Crush to not automatically choose my facebook login when I "retrieve my progress". I need to enter a new password, but it automatically asks me to continue as me on Facebook and I continue to get this error. I need to manually enter my facebook login. How can I get it to not ask me to "continue as me"? Thanks

parlady99

Level 15783 a level that is not even rated as hard or extra hard. Just a regular level which is incorrect since it is impossible without boosters. Just check all the videos that are available for us that are supposed to help us pass a level. Of course, they are all passible if you have lots of boosters.