Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Glitch in candy crush saga
Comments
-
Hi Wendy,
Apologies for the delay in responding to this! I'm really sorry to hear about what happened during your event. It sounds incredibly frustrating, especially when you were close to winning those 1500 gold bars! I reported this issue to the studio who is looking into it and making some improvements to ensure it won't be happening again. In the meantime, thank you for your patience, and we hope this won't affect your next challenge.
I understand it might feel very unfair that this caused you to be removed from the event, but unfortunately I'm unable to offer any compensation for this issue.
Please don't hesitate to reach out if you need any more help.
