Wrong Facebook email and password combination

suzanneskinner

I keep getting wrong email and password combination error when I try to connect my CC account with my Facebook page. I saw a post from May that this was a possible glitch. Is this correct? I changed my FB password and still can't retrieve my progress and continue to get this error. Please help!!

kiara_wael

Hi and Welcome to the King Community

If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in. 

You will then receive an email with a link to reset your password and access your account again.

Forgot the password function or reset link doesn’t work?

In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password. 

You can then reset the password by contacting our Player Support instead HERE

suzanneskinner

Thank you. I have done that and everything else I have found. The game works on my PC and on my Ipad, but not on my phone. I have tried everything and it always tells me wrong email and password combination. There is a setting or something on my phone that is not working. I have played on my phone for years and never had a problem. How can I get a fix for this? Thank you!