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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I keep getting this message——This site can’t be reached
adtrack.king.com took too long to respond.
adtrack.king.com
Hello @Janipie and @0nakita🤗 A Warm Welcome to the King Community!
If you are still experiencing this issue, please try below troubleshooters first and see if it works
(1) Clear Cache & Cookies —> Sometimes, clearing your browser's cache and cookies can help fix loading issues.
(2) Update Browser —> Ensure your browser is updated to the latest version.
(3) Try a Different Browser —> If possible, try accessing the game on a different browser to see if the issue persists.
(4) Disable extensions —> Some browser extensions can interfere with loading pages. Try disabling them temporarily to see if it helps.
If these steps don't work, then, please contact Facebook support for further assistance. If you have any other questions, please type below🍫🍫
Yes, I think that are too much!
The next step now is to contact customer support.
Scroll down the page and select Contact Us. Explain the problem and send your message.
I have internet connection is 200Mbps
My PC specs i5 13900KF, RTX 3060, RAM 32, Windows 10 pro! I think it is over enough for Candy crush saga
I play through Google crome that is updated till last version
Chrome is up to date Version 126.0.6478.127 (Official Build) (64-bit)
Hi @0nakita and @Janipie
Welcome to the Community!
Several reasons might cause Candy Crush not to work on your computer. It could be:
Check if your computer meets the game's system requirements.
The game might not run smoothly if your computer has outdated software or not enough Ram. To free Ram, you can close ll programs that run in the background!a
I use PC through Facebook and keep get for a week error This site can’t be reached
Hi @Janipie and welcome to the Community!
Do you use a mobile device (iOS or android), or you use a P.C?
New here? Sign in or create an account to join the fun.
[info callout] Updated by CM May 15th: Good news! We’ve had an update from the team about the Episode Race not starting correctly. They’ve found the problem, and a fix is planned to go out on Monday! This should help with the reports we’ve been seeing where: The Episode Race does not start when expected The start level…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…