Hi, I disinstalled my candy crush soda and when I install it back, all my account is not saved.

africaruiz4444

I have to start from scratch.

Is there a way to reciperate my level?

Thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/459408/hi-i-disinstalled-my-candy-crush-soda-and-when-i-install-it-back-all-my-account-is-not-saved

Hello @africaruiz4444 🤗 Hearty Welcome to the King Community!

I am sorry to hear about the issue in your game! Did you make sure that you are logged into the game with your regular account details?

You are in Candy Crush Saga Community, right now! Let me give a shout out to our Soda game Moderator @Yosca to assist you in detail. Please wait for them to join the discussion.

If you have any questions in the meantime, please post back by typing below.

Thank you for joining our Community & have a great rest of the day 🍫🍫

Yosca

https://community.king.com/en/candy-crush-saga/discussion/459408/hi-i-disinstalled-my-candy-crush-soda-and-when-i-install-it-back-all-my-account-is-not-saved

Welcome to Soda Community @africaruiz4444

I am sorry to hear that you reinstalled the game. Did you save your game by using a King or Facebook account! If yes, you can find your progress back! Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then boosters can be lost.

Please visit the guides below how to get your progress back:

➡️ How to get your progress restored 

➡️ More articles on the game progress in Help Center

Let me know if you need more help 🙂